Frequently Asked Questions

1. How do I log in as a first time user?

Go to www.jayconnected.com
Click on First Time Users
Fill in your Last Name and insert your ID#
Fill out the Required Contact Information

2. Is the alumni directory secure? Who has access?

All of the information and services in the Jay Connected directory are password-protected and available only to registered users. Each alumnus or alumna also has the option of suppressing information that he or she does not wish to appear on the system. Users may turn off particular information fields in their listings to prevent them from being viewed by other users. Only you can access your personal information and decide what to share.

3. What if I don’t want my information listed?

Washington & Jefferson College uses the information you enter on the registration form to better serve you as an alumnus/a. Learning about your personal and professional interests enables the Office of Alumni Relations to customize communications and programming to you.  Because W&J values your security and privacy, we provide two options for your directory profile.

Option 1 (preferred): You may hide specific information about yourself by checking the Hide box to the left of each of the individual information fields on the form.  This enables you to omit specific pieces of information on your directory profile. The fields you do not hide will be shown to registered alumni interested in contacting you or learning more about your activities.

Option 2: If you wish to be hidden completely from the site, please check the Hide box to the left of the following message:

I do not want friends and colleagues to be able to view any information about me.

Remember, if you choose Option 2 you will not be listed in the directory and your friends will not be able to locate you in the directory.  However, if you only hide specific pieces of information you do not want to share (Option 1) your friends and fellow alumni will still be able to locate you in the directory.

4. What if I don’t want my email address published? Can fellow alumni still contact me?

Yes. This is one of the special features of Jay Connected. When you enter your email address in the registration form and select the Hide box next to this field, registered users will not see your email address. You will receive a blind email through the online directory from the alumnus/a who is trying to contact you.  You will be able to view his or her email address and may choose whether to respond. The person contacting you will not see your email address unless you choose to respond.  Therefore, you are in control of which alumni have access to your email address.

5. How can the alumni directory be used?

The Jay Connected alumni directory is intended for use by alumni for the purposes of improving communications among alumni and between alumni and the College. As such, it is for official College use and individual alumni use for communication of a personal nature between registered members. Use of this directory for any other purpose (including, but not limited to, reproducing and storing in a retrieval system, creating mailing lists or otherwise using the addresses or other information contained in this directory for any commercial or political mailing) is a violation of copyright and is prohibited.

6. How can I update my information?

If you are already a registered user of Jay Connected, simply log in, click on My Profile and follow the link to Update Account Info.  Here you can submit all changes.  If you have any questions, please contact the Office of Alumni Relations at alumni@washjeff.edu or click on Online Tech Support on the left navigation bar.

7. What if I didn’t graduate from Washington & Jefferson College?

If you successfully completed one academic year at Washington & Jefferson College, but did not graduate, we still consider you part of our community!  You can register in the same manner as a graduate of the College.

8. How do I submit a Class Note?

If you are already a registered user of Jay Connected, simply log in and follow the link to Class Notes.  Click on Add/Maintain My Notes.  If you would like to submit a picture with your class note, please follow the directions to upload a photo into your class note. 

9. How can I register for Events?

At Jay Connected home page, click on the link Events on the left side of the page.  Choose the event of your choice. A page will display all the information on the event including an icon to register for the event.

10. How do I post my photo to my Profile Page within Jay Connected?

You must be a registered member of Jay Connected to post a photo. Click on My Profile located on the top right of the web page

• You will be prompted to enter your username and password
 
• Once you have entered in your username and password, click on Select A Photo located at the top left of your page under the gray shaded box with a ? inside. (or under your picture if you have already published a picture). 
 
• Click on the icon (symbolizing a blue folder with a green arrow) titled Upload a new Photo. This is located within the red bar at the top right.  Upload a new Photo
 
• You will receive a pop-up titled File Upload. Click on the Browse button.
 
• Locate your image (double click on your image), now click the Start Transfer button.
 
• You will be prompted to give a description of your photograph.  After you enter your description, click the Submit button.
 
• You will be alerted by an email notification that your photo has been approved.
 
• Once you receive the approval message, proceed to steps below.
 
• Choose Select A Photo, and click on your photograph.
 
• Lastly, choose Set Photo located at the Bottom of the page.  
 
• Your photo is now uploaded to your Profile Page.

11.  How Do I set up Personal Pals?

To Add someone to your Pals list, click on the  icon on that user's Profile Page. Profile pages are accessible from the Online Directory listings.

The User you wish to add will be notified that you would like to add them to your Personal Pals list. After they approve your request they will be added to your Friends Group.

12.  How Do I set up my own Groups?

Click on Edit button to the right of box for Personal Pals.




From here, click on Create A Group…

You can create multiple Groups. Once you’ve established your Groups, you can now choose to send Group Emails. To do so, simply click on the Group symbol:    to send your email.

Send a Group Email Message

13. How do I create Photo Albums?

If you are currently registered for the online community, log in and click on My Profile. From here, click on Edit under Personal Portfolios.

You will be prompted to name your Photo Album and give a description:

 

Click on the gray button that says Create Album. You may populate your new Photo Album with existing photos you have already uploaded, or choose to upload new images into the album. You do this by clicking on the icons / options
() provided and follow the instructions.